Catering Sales Manager/Wedding Coordinator
Contact: LeAndra Collins
555 S 10th St. Omaha, NE 68102-2803
Phone: (402) 541-1494 Fax: (402) 522-8059
Job Purpose: Generate top line catering revenue for the hotel by maximizing all revenue potential and up-selling additional events/amenities whenever possible to build additional revenues.
Essential Responsibilities:
· Prompt handling and follow-up of all inquiries for small meetings/events with or without guestrooms. Follow up on leads either by phone or in person qualifying the customers needs and dates for the event to determine if the business is a good fit for the property.
· Negotiation as well as accurate and timely completion of contracts and banquet event orders (BEO). Identify and price out the customers needs for the event, up-selling where possible, and closing the sale with the customer by collecting the customer’s deposit and signature on the BEO.
· Communicate group details/changes to all hotel departments, coordinating the customers needs with other property business and activities to ensure the customer’s expectations are met and the property operates as efficiently as feasible. Enforces hotel policies.
· Present potential business at Driver Meetings to determine best mix of customers for hotel to attain budgeted revenues. Conduct pre- and post-conference meetings with client and hotel staff to insure each event meets client’s expectations.
· Finalize and detail catering plans for groups that are contracted by assigned sales manager. Completely orchestrates these functions whether they are on-site or off-site. Empowered to do whatever it takes to solve problems.
· Prospect for new catering business using a wide variety of methods including phone calls, outside sales calls, trade shows, attending community functions, blitzs, internet prospecting, supplier partnerships, etc.
· Constant monitoring of blocked space to insure group is meeting their contractual obligations. Initiate release of blocked space on cut-off date to allow sale of these rooms to other customers.
· Accurate maintenance of all account files in sales & catering software system, thereby insuring all communication is accurate between client and hotel staff.
Position Requirements:
* Professional appearance
* Strong communication skills
* A four year degree in business administration or sales and marketing, and three or more year’s banquet or meeting planner experience, or the equivalent industry experience.
* Prior hotel and supervisory experience preferred.
Embassy Suites offers a variety of benefits for full-time associates, which include Medical, Dental, Vision, Life, and Disability insurance as well as 401(k), and Paid Time Off.
Please submit resume’s on line or apply in person. Embassy Suites Omaha/Downtown is a John Q. Hammons Hotel and is proud to be an Equal Opportunity Employer.