Position: Catering Manager
Position Summary:
* Work with the Director of Conference Management and Catering to cultivate and implement local social and corporate business;
* Research the competitive catering environment to define potential sources of Catering business and to determine strengths and weaknesses of competitors;
* Work with the Director of Conference Management and Catering to develop annual Catering sales plans to attract local market segment;
* Work with solicitation tools such as the “Wedding Pages” to effectively publicize the hotel’s wedding services and catering capabilities;
* Effectively establish the local market to include, but not limited to: local client contacts, businesses, social events, fund-raisers, weddings, and bar/bat mitzvahs;
* Successful implementation of booked catering business and servicing of client events;
* Oversee local Conference Services Manager in the solicitation, preparation, planning, and servicing of catered events;
* Block space effectively in Delphi to maximize potential revenues, utilizing space release request forms;
* Provide personal attention to clients from the time a group is classified as definite until the bill is paid to ensure total satisfaction of group needs;
* Distribute Banquet Event Orders to all appropriate hotel departments to facilitate efficient purchasing, planning, and employee scheduling;
* Inform operating departments of any changes, additions, or deletions to assigned groups’ function plans;
* Oversee Destination Management Services and additional vendors as they relate to specific groups;
* Check functions daily, meeting with client contacts;
* Be available to clients for last minute changes;
* Ensure times and locations of specific events are posted properly and in the appropriate locations;
* Discuss group’s plans for future events, encouraging rebooking;
* Attend all meetings as appropriate: staff, department, and Banquet Event Order;
* Provide upselling and servicing support to Conference Services management as needed;
* Meet with the Director of Conference Management and Catering on a weekly basis to review business and critiques
Required Skills and Experience:
* Minimum five years catering management experience with proven success
* Knowledge of all hotel support departments
* Must be able to interact effectively with all levels of hotel staff and management
* Excellent oral and writtencommunication skills
* Outstanding leadership skills
* Outstanding sales capabilities
* Must be able to meet the demands of clients’ events to include presence at numerous food and beverage functions throughout the day
* Ability to excel in a fast-paced work environment
* Able to work a flexible schedule including weekends and holidays
* Up to date computer knowledge of sales and catering and general business software
About Loews Hotels:
Loews Hotels is a vibrant collection of one-of-a-kind hotels with distinct personalities. Each hotel and resort offers high-quality accommodations, impressive surroundings, personalized service, and thoughtful amenities for a luxurious guest experience. As a company we care about our guests, our community and our team members.
Headquartered in New York City, Loews Hotels manages properties in most major markets in the U.S. and Canada. Each property goes beyond Four Diamond standards to provide guests with a supremely comfortable, uniquely local travel experience at a great value. Loews Hotels boast prime locations in the cities of New York, Washington DC, Denver, Los Angeles, Nashville, Philadelphia, Annapolis, Montreal, and Quebec City, as well as world-renowned vacation destinations such as Miami’s South Beach, Universal Orlando, New Orleans, Lake Las Vegas, Tucson, St. Pete Beach, and California’s Coronado Island. Loews has established some of the industry’s most innovative and successful travel programs, including Loews Loves Kids for families and Loews Loves Pets for discerning animals on the road.
At Loews Hotels, our team members’ commitment to our guests and dedication to our communities is cherished. We seek genuine individuals who are able to engage and delight our guests by providing Four Diamond AND MORE service. We invest in training and development opportunities for all team members, so they may grow and develop as individuals. We embrace diversity at our core and offer the opportunity for all team members to reach their potential as professionals. At Loews Hotels, we seek to create a dynamic culture that makes work interesting, challenging, fulfilling and fun.
As part of our commitment to our team members, Loews Hotels is proud to offer competitive compensation and benefit plans tailored to each marketplace. These include:
* Pay that meets or exceeds area standards
* Retirement (401-K) and incentive plans
* Medical and dental coverage
* Short and long-term disability
* Life insurance
* Holiday and vacation pay
* Team member assistance plans
* Career development programs
* Tuition reimbursement programs
Loews Hotels is an Equal Opportunity Employer committed to a diverse work culture, M/F/D/V

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